The safety and wellbeing of your guests continues to be our top priority. We are closely monitoring the guidelines and stages of opening in the Maryland, D.C. and Virginia area. When it is safe to gather, we look forward to welcoming your group.

Our venues, suppliers and staff will be closely following the guidelines set forth by the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO). Protocols and guidelines from these authorities are expected to evolve, and as such, so will the below processes and procedures. 

Our hotel partners are implementing new standards to uphold the highest level of service, cleanliness and safety. Should you have any specific questions on a hotel’s procedures, please do not hesitate to contact us.  

General Hotel Protocols: 

• Physical distancing between all guests and staff

• Appropriate personal protective equipment (PPE) will be worn by all hotel team members in adherence with CDC guidelines

• Daily employee wellness checks

• Thermal screening of guests upon arrival

• Increased frequency of rigorous cleaning protocols to include hospital-grade disinfectants in both public surface areas and guest rooms

• Employee education and training of new safety and sanitation procedures

• Limiting the number of guests at front desk or in the lobby

• Downsizing the furniture and contents in the lobby to maximize physical distancing and minimize opportunity for contamination

• Virtual or online check-in and digital room keys

• Maximum occupancy levels for elevators and public restrooms

• Additional housekeeping for sanitization of public spaces

• Enhanced and increased cancellation considerations

• Availability of hand sanitizer for guests

Guest Room Protocols:

• Downsize contents of guest rooms to minimize opportunities for contamination and to facilitate room sanitization

• Option to choose to reduce/refuse housekeeping access to the guest room to minimize exposure

• Availability of hand sanitizer and supplies in guest room

• New protocols for delivering supplies to guest rooms

• Minimum time guidelines between room cleaning and new guest occupancy

Banquet and Event Services Protocols: 

• New seating capacity charts and diagrams with physical distancing protocols 

• Changes to coffee break service, bar service and reception service 

• Downsizing meeting room contents to minimize opportunities for contamination and to facilitate room sanitization by staff 

• Digital and disposable-one use menus

• Enhanced cleaning schedule in high touch point areas during meetings and events 

• Hand sanitizer and sanitizing supply stations